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When booking the delivery you are requested to pay a small deposit in advance, while the remaining balance will be paid directly to the transport provider either before collection or after the delivery of your goods (depending on what you agreed with the transport provider).
It is a payment of a few euros through which you show your interest in making the shipment. In this way the carrier is encouraged to reserve space for your goods on his truck.
The deposit is paid on Spedingo safely and securely thanks to the payment platforms Stripe, Satispay and PayPal. This way you will be sure that your credit card details will not be revealed in any way to the carrier or our staff.
Your deposit will be refunded in full and, if you wish, Spedingo will help you to identify an alternative delivery service.
No. If you wish to cancel the delivery you just have to notify the transport provider and you will be not required to pay any remaining balance.
The total amount may be subject to VAT depending on the carrier's residence, the customer's residence and their tax regimes. In the case of transports carried out in Italy, by Italian transport companies subject to the VAT regime, to Italian customers, the ordinary VAT rate is equal to 22%.
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